Support
We're here to help
This is the official support page for the Monk app. If you need assistance, have feedback, or want to report an issue, we'd love to hear from you.
Contact us at support@monk.zone
Frequently asked questions
Getting started
What is Monk?
Monk is an iPhone app that keeps distracting apps locked until you do real habits, earn Monk Coins, and spend them to unlock screen time — so scrolling is something you choose, not a reflex.
How does app blocking work?
With your permission, Monk uses Apple's Screen Time APIs to block the apps you choose. When you try to open a blocked app, a shield appears. Your apps stay locked until you earn Monk Coins and spend them to unlock scroll time.
Why aren't my apps being blocked?
Make sure Monk has Screen Time permission: Settings → Screen Time → Apps with Screen Time Access → enable Monk.
Also confirm you have selected apps to block in Profile, and that you are not in an active unlock session. If you recently reinstalled or signed out, you may need to re-select your apps.
Monk Coins
What are Monk Coins?
Monk Coins are in-app rewards you earn by doing habits. Spend them to temporarily unlock blocked apps. One coin equals one minute of scroll time. You can hold up to 100 coins, and they carry over from day to day. Monk Coins have no cash value.
How do I earn Monk Coins?
You earn coins in two ways:
- Timer habits (Habits tab) — each habit has its own earn rate (for example, 10 or 15 coins per hour). Choose a session length from 3 minutes up to 2 hours. Ending early still earns coins for the time you completed.
- Quick Coins (Monk tab) — photo-verified micro-habits like Drink Water or Touch Grass. Each rewards 10 coins, with a 2-hour cooldown per habit and a daily cap of 15 successful completions.
How do I unlock my apps?
On the Monk tab, tap Unlock (Scroll), pick 1, 2, 3, 5, 10, or 15 minutes, then hold to unlock. A countdown runs while your apps are unblocked. Coins are charged when the session ends. Tap End early to stop sooner and save unused coins.
Account & support
Does Monk require a subscription?
Yes. A subscription is required to use Monk. Start with a free trial on the App Store and cancel anytime.
What devices does Monk support?
Monk is an iPhone app for iOS 18 and later. During setup you choose which apps to lock. That selection stays on your phone.
How do I delete my account?
Go to Profile → Delete Account. This permanently removes your personal data from our systems, including habit progress and coin history, except where retention is required by law.
How do I contact Monk?
Email support@monk.zone for app support, or hello@monk.zone for general inquiries. You can also review our Privacy Policy and Terms and Conditions.